The cost of service contracts for new touchscreen voting machines
has left county elections officials across Ohio in sticker shock. Many
say they need the extra — and expensive — technical support to program
and run the machines properly and ensure the integrity of elections. But
a spokesman said Secretary of State J. Kenneth Blackwell thinks
counties can run the systems themselves after the May 2 primary
election, when state-paid training and technical support ends. Counties are not required to have extra technical support after that. It’s their choice. The
full coverage plan offered by Diebold Election Systems to service its
touch-screen voting machines in Fairfield County, for example, would
cost $90,000 a year. Partial-coverage options are available at $60,000
and $21,000 a year. "It just about blew our minds away," said Alice Nicolia, director of the county Board of Elections. In poorer Perry County, a Diebold service contract is out of the question. "We
just do not have the money," said Janie DePinto, elections board
director. Her board is considering hiring a cheaper consultant to
provide technical support at election times. DePinto plans to ask county commissioners for more money. The
Fairfield County elections board already has asked county commissioners
for more money for a service contract and other expenses, and got an
angry response. The elections board is scheduled to meet Monday
to discuss its budget. The $714,000 that county commissioners gave the
board this year is inadequate and they need roughly double, Nicolia has
said. Part of the money sought is to service the county’s 492
touch-screen voting machines and to buy more to meet a new state law
requiring one machine per 175 voters. The county has 93,000 registered
voters and is growing. Fairfield is among 47 counties that
picked Diebold touch-screens. Costs for service contracts with Diebold
were higher than anticipated. The state has a five-year
warranty contract with Diebold and Election Systems & Software,
another company that sold voting machines to Ohio counties, for the
equipment itself. Under the contract, the state is paying the companies
to train and provide technical support to county elections boards
through the May primary. After that, counties are on their own. Fairfield was among 44 of Ohio’s 88 counties that used new voting machines for the first time in November. Elsewhere
in central Ohio, Franklin, Delaware, Pickaway, Union, Ross and Knox
counties will use their Election Systems & Software touch-screens
for the first time in the May 2 primary. Until then, it’s
difficult to gauge whether extra technical support will be needed, said
Janet Brenneman, director of the Delaware County Board of Elections. A
company spokeswoman declined to discuss the terms of service contracts
that Election Systems & Software might offer its customers. When Diebold began distributing proposals to county elections officials at their conference in January, some were shocked. So were county commissioners. "This
completely blind-sided the county," said Ray Feikert, a Holmes County
commissioner in northeastern Ohio. "It’s kind of a back-door expense
that no one saw coming." Diebold’s service contracts are priced depending on county size, level of support desired and number of elections annually. For
Holmes and Perry counties, the proposals are $16,000, $35,000 or
$50,000 annually. Like Perry County, Holmes County might search for a
cheaper option, Feikert said. County elections workers should
be able to run the new voting equipment as ably as they did punch-card
systems. Blackwell and county officials agree on that much. They differ on how long it could take to learn. Until
counties go through a few full election cycles, including primary,
general and special, it makes sense to have technical support, said
Steven Harsman, president of the Ohio Association of Election Officials
and director of the Montgomery County Board of Elections. "I
don’t disagree with (Blackwell’s) concept," Harsman said. "But I think
it’s too early to let a county be on their own without support. I look
on it as an insurance policy." Diebold’s full coverage would
cost $110,000 annually in Montgomery County. Harsman’s board is
considering buying partial coverage and using a county
information-technology worker for extra technical support. The
Fairfield County elections board has hired its own
information-technology worker and plans to buy partial coverage from
Diebold. "The irony is that the small counties will have a
bigger need for these contracts, but they won’t have the money to pay
for them," Harsman said. "Elections boards are going to county
commissioners, and commissioners are kicking and screaming. It’s not a
pretty situation at all. But when the dust settles, a high percentage
of counties are going to need this, and county commissioners are going
to have to find the funding." Blackwell disagrees. He thinks counties won’t need technical support after May, said spokesman James Lee. "Certainly
there is a learning curve," he said. "We’re confident, though, that the
boards of elections, with all the training and assistance we have
provided through the May primary, will be well-prepared for the
November election." Ultimately, it’s up to the counties, though. "They have to assess their needs and decide for themselves, working with their county commissioners," Lee said. State
law allows county boards of elections to seek a court order for
funding. Fairfield County board members have told commissioners it
might come to that. |